For next working day delivery orders must be placed before 1.00pm Monday-Thursday, however due to the ongoing situation please allow up to 48 hours for delivery. Should you need a product urgently we can arrange early morning and weekend deliveries however this will incur an additional charge.
Within 24 hours of placing your order if you have not received an ‘Order Confirmation’ email, or received your products within the stated timescale then please email our team email@example.com or call 01704 828612.
There are certain restrictions and legislation that we must comply with as we are sending out Pesticides and other harzardous goods. This all depends on the weight and toxicity of the product we are sending. All packaging complies with the current legislation by showing the quantity, UN Numbers, Packing group and Class. Our couriers have all Product Safety Data Sheets made available to them, to ensure products are shipped safely.
Deliveries to Scottish Highlands, Northern Ireland, Isle of Scilly, Isle of Man, and other remote locations may take longer than the 24-48 hours. Upon delivery of your products, you will be asked to sign for them, or a picture will be taken of the delivery by the driver, to acknowledge you’ve received them.
All courier deliveries will have real time order tracking, with 2 consecutive delivery attempts with flexibility to rearrange the delivery & Goods are covered against loss or damage up to £60. A signature is required on all deliveries.
For all palletised deliveries, there must be a suitable place on hard standing ground where the lorry can deliver the pallet safely. Should you be ordering pallets from GreenCare, at the point of purchase, the purchaser must make clear if there are any restrictions on lorry size or loading. Failure to alert us to any restrictions may result in further charges being incurred by the purchaser. At least 1 telephone number must be made available at the point of purchase, so if there are any problems delivering the pallet, the purchaser can be contacted. Please contact us for more info.
For Any claims on deliveries, these must be made in writing to us within 5 days of delivery.
Deliveries are not made on the following days
- New Year’s Day
- New Year’s Bank Holiday (in lieu)
- Good Friday
- Easter Monday
- Early May Bank Holiday
- Spring Bank Holiday
- August Bank Holiday
- Christmas Day
- Boxing Day
Deliveries to mainland UK are FREE. Orders are sent out on a next working day delivery service. However deliveries to the Scottish Highlands, Northern Ireland, Isle of Scilly, Isle of Man and other Remote Locations will be charged an additional £13.49 (per 25Kg). The full list of the Postcodes that are classed as ‘remote’ by our couriers are listed below:
- AB31 – AB38
- AB40 – AB56
- IV1 – IV28
- IV30 – IV32
- IV30 – IV36
- IV52 – IV54
- KW1 – KW14
- PA21 – PA38
- PH4 – PH41
- PH49 – PH50
- IV41 – IV49
- IV51, 55 & 56
- KA27 – KA28
- KW15 – KW17
- PA41 – PA49
- PA60 – PA78
- PH42 – PH44
- Isle of Man (IM)
Delivery lead times to Remote locations could also take longer and will be delivered within 48-72 hours from dispatch. Remote locations are automatically detected when entering your postcode. It will show you the delivery charge before you commit to purchasing that order.
If you are located in any of the following postcodes we will do our best to deliver same day (subject to stock) if ordered before 10:00am (Monday to Friday) This option is not available on a Saturday or Sunday.
- PR4 6 (Mere Brow/Tarleton) 7,8,9,25,26.
However should same day delivery not be available it will be next working day.
Click & Collect
You are also able to choose the same day click & collect option when completing an order on our website (subject to stock), which is also free of charge. However the order must be placed before 2pm Monday-Friday. However if the cut off time is missed it will be available to collect the next working day. We would advise that you ring in advance before making your journey to collect from us, to avoid any disappointment. This is available from 8am-4.30pm Mon-Fri however theClick & Collect option is not available on a Saturday or Sunday
In January 2018 we moved into our new warehouses and offices. The building has been approved by the environment agency and is BASIS registered, as it has met all environmental and legal requirements for storing pesticides. The warehouse has been specially designed for the storage of pesticides and is capable of holding 28,000 litres of pesticides at any one time.
For more information on delivery please email firstname.lastname@example.org or call 01704 828612